Shipping policy
We are committed to delivering your orders promptly and safely. Please find our shipping details below:
Shipping Methods
We ship orders via trusted courier services such as Kerry Express, Flash Express, or other suitable logistics providers depending on the delivery location.
Shipping Fees
Shipping fees are calculated based on the weight of the order and delivery destination
The exact shipping cost will be displayed at checkout before order confirmation
Free shipping promotions may be available under certain conditions
Estimated Delivery Time
- Bangkok Metropolitan Area: approximately 3-5 business days
- Other provinces in Thailand: approximately 5-7 business days
- International shipping: delivery time varies by destination (approx. 5–10 business days)
Note: Roasted coffee beans are typically shipped within 1–3 days after roasting to ensure freshness.
Delayed Delivery
Delays may occur due to:
- High order volumes during promotional periods
- Weather conditions or unforeseen circumstances
- Courier service delays
In such cases, we will notify you as soon as possible and assist in tracking your shipment until it is successfully delivered.
Order Tracking
A tracking number will be provided once your order has been shipped.